One career highlight for me so far has been pitching and winning AOR for Sun-Maid against agencies you’ve heard of while I was working at one you probably haven’t. As I led the creative teams and developed our creative approach, I also helped develop the brand and overall comms strategy for the pitch. A lot of great work was produced in a short amount of time by a lot of great people with the hope of winning a classic American brand.
When we got the call that we’d won the business, the agency erupted in celebration. Champagne and booze and pigs in a blanket flowed as we congratulated one another while letting out a collective sigh of relief. All of the late nights and teeth gnashing and hair pulling paid off. It was incredible news. It was pure joy.
And then a couple weeks later we got some bad news: Sun-Maid was putting it’s branding and packaging up for a separate review. Not because they didn’t think we could do it, they knew our design capabilities, but they were worried with all the other Sun-Maid work already on our plate that we wouldn’t have time to do it. I asked the client to be included in the pitch and they gave us a shot. Against design agencies you’ve heard of. And we won that work, too.
“If you redesign that little red box it’s like redesigning the American flag. Better be careful.”
Prior to jumping into designs, we conducted focus groups across the country asking people what they thought of the current branding and packaging and how Sun-Maid could change them to resonate better for millennial consumers. We heard all kinds of crazy stuff, as you typically do in focus groups, but that quote about the American flag stuck with me.
I remember sitting in the Sun-Maid war room in the agency one night, looking at hundreds of designs taped to the wall, and thinking about that quote. As I began the process of whittling down the options and preparing feedback for the ones moving forward, I couldn’t help but feel humility and gratitude. It’s not often you get asked to lead the redesign of a true American icon. And I knew that our approach needed to be evolutionary, not revolutionary.
Not only were the redesigns embraced by the design community, consumers embraced them, along with a new brand campaign, too. And for the first time in years, Sun-Maid saw positive sales in the raisin category.
Not bad work for a guy you’ve probably never heard of. Right?